Lowest Price Guarantee

 

Lowest Price Guarantee

Our commitment to you is that you'll find competitive prices every day. If you find a qualifying lower price on an exact item, we'll match it. Lowest Price Guarantee items must be available from the competitor to ship to the customer’s location. We’ll only honor requests submitted directly from the person who made the purchase. Please visit our Lowest Price Guarantee page for more information.

At Carlo Home, we are dedicated to ensuring that you experience unbeatable value with our products. Our Price Match Assurance is crafted to guarantee you the most rewarding shopping journey. If you discover the same item at a lower price on another retail site, we encourage you to inform us, and we'll strive to find a solution that satisfies everyone.

Requirements for Price Matching:

  1. Product Availability: The product from another outlet must be in stock at the time of the inquiry.
  2. Exact Same Item: It is essential that the item(s) you are looking to price match are identical 
  3. Verification: We must be able to verify the lower price through the company’s website or an advertisement.
  4. Originating Source: The item in question must originate from a specific online company or a brick-and-mortar store rather than an individual or through a special auction. This excludes items sold by individual sellers on platforms like Amazon Marketplace and eBay.

Other Conditions:

  1. Timely Requests: Your request to price match must occur at the time of purchase; no retroactive matches will be approved.
  2. New Purchases Only: This offer is applicable for new purchases only; orders placed previously are not eligible.
  3. Verification of Competing Price: A match request may be declined if the competing price is deemed suspicious.
  4. Non-Combination of Offers: Other special pricing cannot be combined with the price match.
  5. Exclusions: The reduced price structure isn’t applicable to special orders, discontinued products, or out-of-stock items. Clearance, closeouts, liquidation, or pricing errors will also not be accepted for consideration.
  6. Non-Applicability: We do not price match on seconds or refurbished products.
  7. Multiple Item Orders: We reserve the right to decline price matching on orders with more than one of the same item.
  8. Program Modifications: We may eliminate or modify this program at any time and reserve the right to refuse any offer based on other factors (such as different fees charged by the competing vendor or requiring a coupon for the purchase).

For further assistance, feel free to reach out to our dedicated Customer Service team through our Contact Us page.

  • Email: support@carlohome.com

  • Phone: (866) 206-5276 

  • Live Chat: Available 24/7 on our website